Reliable Testing at your Doorstep
In-house tests are conducted by our partnered accredited laboratory, ImmunoGenomics. These tests leverage high-complexity methodologies utilizing genetic profiles of various bacterial, viral, and fungal pathogens to ensure early and accurate detection, regardless medication or existing conditions. ImmunoGenomics Laboratory is not only CLIA certified but also CAP accredited, which guarantees an unmatched standard of excellence. Rest assured, your specimens are handled with the utmost care, providing you with reliable data at fingertips.
From Order Placement to Health Insight
Order Placed
Kit Received in the Mail
Prepare for Swabbing (Upon Opening the Kit)
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What’s in the kit:
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Swab
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Viral Transfer Medium (VTM) tube for sample storage
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Return label for mailing the kit back
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Mail Delivery: Expect the kit within a few business days after placing the order.
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Scan QR Code:
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Scan the QR code inside the kit cover to access swabbing instructions and ensure accurate sample collection.
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Swabbing: Perform the swabbing procedure as instructed.
Sample Collection & Packaging
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After swabbing, place the swab in the provided VTM tube and seal it back inside the kit.​
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Return the Kit
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Reseal the Kit: Use the provided return label to seal the kit.
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Drop Off: Place the kit in any USPS outgoing box to ensure it is properly handled back to the laboratory.
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The laboratory performing the analysis is both CLIA and CAP accredited, ensuring high accuracy and reliability of your results.
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Processing Time: Results typically generated 24-48 hours after the laboratory receives your specimen.
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Notification: You will receive an email notification once your results are available.
Laboratory Processing & Results Notification
Laboratory Processing & Results Notification
Log in to the secure portal to view your results.
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If needed, clients can request a clinical consultation with a telehealth provider to discuss any unexpected results or concerns regarding their health.
Compliance At The Heart of What We Do
Processes are fully compliant with HIPAA regulations, ensuring that we protect your information the utmost confidentiality and security. We prioritize safeguarding sensitive data, employing measures to maintain privacy and integrity throughout our operations. You can trust that your information is handled with care and respect at every stage of our service.
